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Tour F.A.Q.s

Frequently Asked Questions about Tours:
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  • What time are you tours?  7 am, 8 am, 1 pm and 4 pm, we also have a beginner paddleboard lesson at 9 am. READ MORE HERE
  • How do the tours work? You make your reservations on this website or just give us a call. We meet at the shop 45 minutes prior to your start time (for example, If your tour starts at 1 pm please be at our shop at 12:15 pm). Here you will fill out your paperwork and we will give you a map and all the information for the tour. You will then drive yourself from the shop to the Antelope Point Boat Launch. The drive is approximately 11 miles (17.7 km), where you will enter the park and meet your guide. READ MORE HERE
  • Do I need to reserve ahead? Yes! All tours require reservations. You can reserve on the BOOK NOW page on this website. For same-day reservations please call us at 928-645-4017.
  • Are you practicing Government COVID-19 Safety Procedures? Yes, all employees and customers must wear masks inside our store. All equipment is sanitized after each use. We have hand sanitizer available all over the store and curbside service is available. We are following the Arizona Governor’s Executive Orders and the City of Page regulations in the continued effort to slow the spread of COVID-19. Call or email us with any questions!
  • Do life jackets come with the tours? Yes, they are included with your tours. You must have a life jacket with you at all times and anyone under 13 must wear it the entire time while paddling-by law. We have adult and child sizes. Leashes are also included with paddleboards and must be worn.

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  • Can I use a kayak or a paddleboard? Either on the morning tours- 7am or 8am. We have single and 2-person tandem kayaks and paddleboards. **Please NOTE: All tours, except the 9 am Beginner Paddleboard lesson, require prior paddleboarding experience if you want to paddleboard. No experience necessary if kayaking. All afternoon tours are kayaks only due to possible wind.
  • Where are you located? We are in downtown Page, AZ. The Lake Powell is inside the Glen Canyon National Park and due to National Park rules we can not drive you- you must drive into the Park yourself and pay the $30 entrance fee at the gate. The lake is about a 15-minute drive away. 836 Vista Ave is our address.

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  • Is there a weight limit for paddleboarding or kayaking? We have boards and kayaks that can accommodate up to a 250 lb individual. As long as you can physically get yourself back on the board or kayak on your own you are good to go. Please know your limits.
  • Is there an age limit? The minimum age for participating paddlers is 12 years old. Children age 6 to 11 must ride along with an adult. No one under 6 years old permitted on tours. Children under 13 are required by law to wear a life jacket at all times!
  • What should I wear? We paddle barefoot but it is recommended that you bring water shoes or flip-flops to wear on the shore because we do have a rocky environment and you will want to protect your feet. In the hot summer months, a bathing suit with a light-weight shirt to protect you from the sun is perfect and for cooler temperatures yoga gear or shorts and a t-shirt are great. A hat and sunscreen for sure! Just remember you may get wet.
  • Is there a current in the water? No, you will be on a flat lake. Wind and boat wakes will be the only issues with the water so we check the weather before paddling and will cancel any tours if we feel it is unsafe. If the tour gets canceled by us you will get a 100% refund.
  • What happens if a boat goes by? You will encounter boats and other watercraft on the lake where we paddle. Our guides will teach you an easy way to deal with any boat wakes. Our boards and kayaks are very wide and stable. We only use sit-on-top kayaks here for safety reasons.
  • Am I required to wear a life jacket and leash? The National Park Service regulations require all operators 13 years of age or older to have a Type III adult USCG-approved life jacket (also known as Personal Flotation Device or PFD) either attached to the board or kayak or worn, at all times. All children under 13 years old are required to wear a USCG-approved life jacket at all times while on the water! Life jackets are included with rentals and tours. Paddleboard leashes are required to be worn at all times and are included.LifeJacket5
  • Is there anything in the lake I need to worry about? No. There are no biting fish, leeches, sharks, alligators, or other nasty things, just mussels, bass, trout, and some other river fish. Just watch for mussels on the rocks underwater- they are sharp. You will want to have shoes on when walking on the shore due to loose rocks, tumbleweed thorns, and very hot sand. There is no current on the lake. The things to watch out for are Jet Skis and boats!
  • How much is the National Park entry fee to get to the lake? To get into the Glen Canyon National Recreation Area you must purchase a pass at the park entry gate. The fee is $30.00 per vehicle and is good for 7 days unless you have a National Park Annual “America the Beautiful” Pass. This fee is not included with rentals or tours. So be prepared to pay at the lake entrance.
  • What is the cancellation policy? We reserve the right to cancel any tour, lesson, or rental prior to departure for any reason whatsoever. In the case that we cancel a tour, lesson, or rental, you will receive a full refund. If you cancel or are unable to participate for any reason, our refund policy is as follows: If we receive your notice of cancellation more than 24 hours prior to departure, you will receive a 100% refund. If we receive your notice less than 24 hours prior to departure, no refunds will be made.
    We reserve the right to refuse service to anyone if we feel they are a risk to themselves, to others or to our property.
  • What About Tips? While we feel that gratuity is a very personal decision and should reflect the level of service you receive, we are often asked to provide guidelines. Your tour guide is extremely hardworking and committed to providing you the best service possible. A gratuity of 10-15% the rate of your trip is customary and deeply appreciated by our guides, and is accepted in cash only.
  • Do you do tours around Horseshoe Bend? No, due to Park Service regulations we can not do tours on the river. You can rent paddleboards or kayaks from us to do the trip, but you will need to make prior arrangements to get back-hauled up the river by a separate company. We do not offer this service. You can not put in at the Glen Canyon Dam due to Homeland Security so you will need to get back-hauled up the river by boat to the dam. From there you will paddle down river about 16 miles to Lee’s Ferry-but you must make reservations ahead for the service. The river is about 47 degrees all year long so don’t plan on swimming! You can contact our friends at Kelly Outfitters at Lee’s Ferry to make arrangements for the back-haul.
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  • What should I bring with me? A hat, water, swimsuit, and sunscreen. We sell water, sunscreen, waterproof bags for phones and gear, sunglasses, and hats here if you forget them. Sunglasses, (especially those with prescriptions) should be worn only with a tether, if you fall in you could lose them without one. If you want to bring anything that can not get wet- (examples: Ipads, cell phones, wallets, non-waterproof cameras, etc.) you will want to get a dry bag for them as things will get wet. We sell them here at the shop.  Most importantly- bring your friends and a great attitude!

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