Lake Powell Paddleboards reserves the right to cancel any tour, lesson or rental prior to departure for any reason whatsoever. In the case that we cancel a tour, lesson or rental, you will receive a full refund. If you cancel or are unable to participate for any reason, our refund policy is as follows:
- If we receive your notice of cancellation more than 24 hours prior to departure, you will receive 100% refund.
- If we receive your notice less than 24 hours prior to departure, no refunds will be made.
- We reserve the right to refuse service to anyone if we feel is a risk to themselves, to others or to our property.
We appreciate your business. Thank you for respecting our property.
UPDATE: Due to the COVID-19 Shutdown:
If, in the future there is another pandemic, in lieu of refunds all existing reservations will be converted into a voucher for future use at a time of your choosing. These vouchers will be good for 2 years. Unfortunately, we would be unable to refund payments at that time and feel this is the best alternative for us as a small business. We hope that there will never be another event like the COVID-19 outbreak and hope we will never need to use this procedure.