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F.A.Q.s

Frequently Asked Questions…

  • How do the rentals work? You can reserve on this website or just come in the shop to rent. We put soft racks on your car and help you load the gear on your vehicle. Racks are included with your rental and will fit on just about any car and do not damage the car. We will give you maps and all the information you will need to have a great time on the water! You will then drive yourself into the National Park where the lake is. You must pay $30 to enter the National Park there. It’s about a 15-minute drive to the lake.

Kayak Racks

  • What if I don’t have racks on my car? You don’t need to have existing racks. Most people come here in rental cars without racks. The racks we use are soft and do not scratch the car and fit almost any car. They are very easy to use.

Paddlebord racks

  • Can you deliver? Yes, we offer delivery/pick up of all your gear to the Antelope Point Public Boat Ramp for $100. for all gear, not per item. We can not transport people – only gear due to Park Service regulations. We have specific times for delivery and pick up- 8:30 am, 11:00 am, 1:00 pm, and the last pick up is at 5:00 pm. Reservations required. Please call for more information. If you need delivery to a different location please call us.
  • Do I need to reserve ahead? It is a very good idea because in the summer months we do sell out daily! You can reserve on the BOOK NOW page on this website.
  • What time can I pick up my rentals? We rent by the day, so you can pick up any time after 8 am and return any time before 6 pm. We do offer overnight and multi-day rentals if you want it for more than 1 day.
  • Are you practicing Government COVID-19 Safety Procedures? Yes, all employees and customers must wear masks inside our store. All equipment is sanitized after each use. We have hand sanitizer available all over the store and curbside service is available. We are following the Arizona Governor’s Executive Orders and the City of Page regulations in the continued effort to slow the spread of COVID-19. Call or email us with any questions!
  • Do life jackets come with the rentals? Yes, they are included with your rental and tours. You must have a life jacket with you at all times and anyone under 13 must wear it the entire time while paddling-by law. We have adult, child sizes and even have some for dogs! Leashes are also included with paddleboards and must be worn. We also sell the “waist pack” inflatable life jackets here.

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  • Do you rent kayaks too? Yes, we do! We have single and 2-person tandem kayaks for rent. See the kayak rentals page on this website.
  • Can I bring my dog? Yes! You can take your dog on the paddleboard or kayak. Let us know ahead so we can make sure to give you a board or kayak that can accommodate your pup. We have some life jackets for dogs but it’s a good idea to bring your own for an exact fit.

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  • Was that you guys in that WordPress.com commercial? Yes, it was! We were fortunate enough to be chosen for their ad campaign! WordPress.com is awesome.
  • Is paddleboarding hard to learn? Not at all! Our professional instructors will have you up and paddling in no time. Our rental boards are very stable and wide and it doesn’t take long to get your balance and you’ll soon be walking on water! We will give you a lesson here at the shop before you go. We also off a fun Beginner Paddleboard Lesson available daily. Here are some how-to videos to help you too.
  • Where are you located? We are in downtown Page, AZ. The lake is inside the National Park so you must take the gear to into the Park. We do have delivery service available for an additional charge, call for details. The lake is about a 15-minute drive away.
  • What happens if I fall off? Just keep in mind that falling in the water is part of paddling so just be prepared in case you do. Our instructors will show you how easy it is to get back “on-board”. Our water temperature in the summer is about 80 degrees (F) and feels great, plus no sharks, alligators, snakes or other biting things in the water either!
  • Is there a weight limit for paddleboarding or kayaking? We have boards and kayaks that can accommodate up to a 250 lb individual. As long as you can physically get yourself back on the board or kayak on your own you are good to go!
  • Is there an age limit? No, however, paddling may not be suitable for kids under 10 because it does require some upper body strength. Young children many experienced adults can paddle tandem with small kids on our bigger boards or on double kayaks. All children under 13 must wear a life jacket at all times.
  • What should I wear? We paddle barefoot but it is recommended that you bring water shoes or flip-flops to wear on the shore because we do have a rocky environment and you will want to protect your feet. In the hot summer months, a bathing suit with a light-weight shirt to protect you from the sun is perfect and for cooler temperatures yoga gear or shorts and a t-shirt are great. A hat and sunscreen for sure! Just remember you may get wet. In winter, a wetsuit and booties should be worn. We do rent wetsuits, but not booties because no one whats to share those! We do sell them though.
  • Is there a current in the water? No, you will be on a flat lake. Wind and boat wakes will be the only issues with the water so you want to check the weather before paddling. The lake is formed by the Colorado River. Just watch for mussels on the rocks underwater- they are sharp.
  • What happens if a boat goes by? You will encounter boats and other watercraft on the lake where we paddle. Our instructors will teach you an easy way to deal with any boat wakes. Our boards and kayaks are very wide and stable. We only rent sit-on-top kayaks here for safety reasons.
  • Am I required to wear a life jacket and leash? The National Park Service regulations require all operators 13 years of age or older to have a Type III adult USCG-approved life jacket (also known as Personal Flotation Device or PFD) either attached to the vessel or worn at all times. All children under 13 years old are required to wear a USCG-approved life jacket at all times while on the water! Life jackets are included with the rentals and tours. Paddleboard leashes are required to be worn at all times and are included.
  • Is there anything in the lake I need to worry about? No. There are no biting fish, leeches, sharks, alligators, or other nasty things, just mussels, bass, trout, and some other river fish. Just watch for mussels on the rocks underwater- they are sharp. You will want to have shoes on when walking on the shore due to loose rocks, tumbleweed thorns, and very hot sand. There is no current on the lake. The things to watch out for are Jet Skis and boats!
  • How much is the National Park entry fee to get to the lake? To get into the Glen Canyon National Recreation Area you must purchase a pass at the park entry gate. The fee is $30.00 per vehicle and is good for 7 days unless you have a National Park Annual “America the Beautiful” Pass. This fee is not included with rentals or tours. So be prepared to pay at the lake entrance.
  • What is the cancellation policy? We reserve the right to cancel any tour, lesson, or rental prior to departure for any reason whatsoever. In the case that we cancel a tour, lesson, or rental, you will receive a full refund. If you cancel or are unable to participate for any reason, our refund policy is as follows: If we receive your notice of cancellation more than 24 hours prior to departure, you will receive a 100% refund. If we receive your notice less than 24 hours prior to departure, no refunds will be made.
    We reserve the right to refuse service to anyone if we feel they are a risk to themselves, to others or to our property.
  • Is your shop really built out of recycled shipping containers? Yes, it is! We built it ourselves back in 2015-16. You can see how we built it here-
  • What about tips? While we feel that gratuity is a very personal decision and should reflect the level of service you receive, we are often asked to provide guidelines. Your tour guide is extremely hardworking and committed to providing you the best service possible. A gratuity of 10-15% the published rate of your trip is customary and deeply appreciated by our crew, and is accepted in cash only.
  • Can I paddle around Horseshoe Bend? Yes, you can! You can rent paddleboards or kayaks from us to do the trip, but you will need to make prior arrangements to get back-hauled up the river by a separate company. We do not offer this service. You can not put in at the Glen Canyon Dam due to Homeland Security so you will need to get back-hauled up the river by boat to the dam. From there you will paddle down river about 16 miles to Lee’s Ferry-but you must make reservations ahead for the service. The river is about 47 degrees all year long so don’t plan on swimming! You can contact our friends at Kelly Outfitters at Lee’s Ferry to make arrangements for the back-haul.
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  • What should I bring with me? A hat, water, swimsuit, and sunscreen. We sell water, sunscreen, waterproof bags for phones and gear, sunglasses, and hats here if you forget them. Sunglasses, (especially those with prescriptions) should be worn only with a tether, if you fall in you could lose them without one. If you want to bring anything that can not get wet- (examples: Ipads, cell phones, wallets, non-waterproof cameras, etc.) you will want to get a dry bag for them as things will get wet. We sell them here at the shop. In the cold months (November through March), bring a wetsuit or you can rent them here if needed, and wetsuit booties to keep your feet warm (we don’t rent booties but do sell them). In the summer months, a hat and plenty of good sunscreen should be worn. Most importantly- bring your friends and a great attitude!

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