F.A.Q.s

Frequently Asked Questions…

  • How do the rentals work?  You can reserve on this website or just come in the shop to rent. We help you load the gear on your car and show you how to use the simple racks that will fit on any car. Most people come here in rental cars. The racks are soft and do not scratch the car. We will give you maps and all the information you will need to have a great time on the water!

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  • Do I need to reserve ahead? It is a good idea because in the summer months we do sell out! You can reserve on the reservation page on this website.
  • Do life jackets come with the rentals?  Yes, they are included with your rental. We have adult and child sizes. Leashes are also included with paddleboards and must be worn. We also sell the “waistpack” inflatable life jackets here.

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  • Can I bring my dog?  Yes! You can take your dog on the paddleboard or kayak. Let us know ahead so we can make sure to give you a board with a full deck pad. We have some life jackets for dogs but it’s a good idea to bring your own for an exact fit.

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  • Is paddleboarding hard to learn?  Not at all! Our WPA certified instructors will have you up and paddling in no time. Our rental boards are very stable and wide and it doesn’t take long to get your balance and you’ll soon be walking on water! We will give you a lesson here at the shop before you go. Here are some how-to videos to help you too.
  • Where are you located?  We are in downtown Page, AZ. The lake is inside the National Park so you must take the gear to into the Park. We do have delivery available, call for details.
  • What happens if I fall off?  Just keep in mind that falling in the water is part of paddling so just be prepared in case you do. Our instructors will show you how easy it is to get back “on-board”. Our water temperature in the summer is about 80 degrees (F) and feels great!
  • Is there a weight limit for paddleboarding?  We have boards that can accommodate up to a 250 lb individual for a fun and safe experience.
  • Is there an age limit?  Paddling may not be suitable for kids under 10 because it does require some upper body strength. Many experienced adults can paddle tandem with small kids on our bigger boards or on double kayaks. All children under 13 must wear a life jacket at all times.
  • What should I wear?  We paddle barefoot but it is recommended that you bring water shoes or flip-flops to wear on the shore because we do have a rocky environment and you will want to protect your feet. In the hot summer months a bathing suit with a light-weight shirt to protect you from the sun is perfect and for cooler temperatures yoga gear or shorts/sweats and a t-shirt are great. A hat and sunscreen lotion for sure! Just remember you may get wet! In winter, a wetsuit and booties should be worn. We rent wetsuits but not booties.
  • Is there a current in the water?  No, you will be on a flat lake. Wind and boat wakes will be the only issues with the water so you want to check the weather before paddling. No sharks, alligators or other biting things either! The lake is formed by the Colorado River. Just watch for mussels on the rocks underwater- they are sharp.
  • What happens if a boat goes by?  You will encounter boats and other watercraft on the lake where we paddle. Our instructors will teach you an easy way to deal with any boat wakes. Our boards are very wide and stable.
  • Am I required to wear a life jacket and leash?  The National Park Service regulations require all operators 13 years of age or older to have a Type III adult USCG-approved life jacket (also known as Personal Flotation Device or PFD) either attached to the vessel or on the operator’s person. All children under 13 years old are required to wear a USCG-approved life jacket at all times while on the water! Life jackets are included with the rentals. Leashes are required to be worn at all times and are included.
  • Is there anything in the lake I need to worry about?  No. There are no biting fish, leeches, sharks, alligators or other nasty things, just mussels, bass, trout, and some other river fish. Just watch for mussels on the rocks underwater- they are sharp. You will want to have shoes on when walking on shore due to loose rocks, tumbleweed thorns, and very hot sand. There is no current on the lake. The thing to watch out for are Jet Skis and boats!
  • How much is the National Park entry fee to get to the lake?  To get into the Glen Canyon National Recreation Area you must purchase a pass at the park entry gate. The fee is $30.00 per vehicle and is good for 7 days unless you have a National Park Annual “America the Beautiful” Pass.
  • What is the cancellation policy?  We reserve the right to cancel any tour, lesson or rental prior to departure for any reason whatsoever. In the case that we cancel a tour, lesson or rental, you will receive a full refund. If you cancel or are unable to participate for any reason, our refund policy is as follows: If we receive your notice of cancellation more than 24 hours prior to departure, you will receive 100% refund. If we receive your notice less than 24 hours prior to departure, no refunds will be made.
    We reserve the right to refuse service to anyone if we feel they are a risk to themselves, to others or to our property.
  • Can I paddle around Horseshoe Bend?  Yes, you can – you can rent paddleboards or kayaks from us to do the trip, but you will need to make prior arrangements to get back-hauled up the river by a separate company. We do not offer this service. You can not put in at the Glen Canyon Dam due to Homeland Security so you will need to get back-hauled up the river by boat to the dam. From there you will paddle down river about 16 miles to Lee’s Ferry-but you must make reservations ahead for the service. The river is about 47 degrees all year long so don’t plan on swimming! You can contact Kelly Outfitters at Lee’s Ferry to make arrangements for the back-haul.
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    • How did you build that cool shop? Check out the video here:
  • What should I bring with me?  A hat, water, towel, waterproof phone/camera, and sunscreen. We sell water, sunscreen, sunglasses and hats here if you forget them. Sunglasses, (especially those with prescriptions) should be worn only with a tether, if you fall in you could lose them without one. If you want to bring anything that can not get wet- (examples: Ipads, cell phones, wallets, non-waterproof cameras, etc.) you will want to get a dry bag for them as things will get wet. We sell them here at the shop. In the cold months (November through March), bring a wetsuit, we rent them here if needed, and wetsuit booties to keep your feet warm (we don’t rent booties).  In the summer months, a hat and plenty of good sunscreen should be worn. Most importantly- bring your friends and a great attitude!

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